Last updated: July 17, 2021
Thank you for shopping at FCP.
Following are the terms and conditions that constitute our Shipping Policy.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Felicity Community Pharmacy Limited., #111 Cacandee Road, Felicity, Trinidad & Tobago
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to FCP, accessible from https://fcp.online
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipment Processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of Orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, we will contact you via email or telephone. Due to Covid-19 Pandemic, delivery times may be longer due to increased number of deliveries and/or restrictions beyond our control.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
You will receive a Shipment Confirmation email once your order has shipped.
Felicity Community Pharmacy is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the Trinidad & Tobago.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
If you have any questions about our Shipping Policy, please contact us: